SHIPPING

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We are currently offering €5 worldwide standard delivery and free for orders over €150.

INTERNATIONAL DELIVERY

We deliver to select countries around the world! Below is the table which indicate the countries we deliver and the delivery times.

AREACOUNTRIESDELIVERY TIME
(Working Days)
EuropeAustria3~5
Belgium3~5
Czech Republic3~5
Denmark3~5
Finland3~5
France3~5
Germany3~5
Hungary3~5
Ireland3~5
Italy3~5
Liechtenstein3~5
Luxembourg3~5
Monaco3~5
Netherlands3~5
Norway3~5
Poland3~5
Portugal3~5
Slovakia3~5
Spain3~5
Sweden3~5
Switzerland3~5
United Kingdom3~5
North AmericaCanada5
USA5
Asia PacificAustralia5
China5
Hong Kong5
Japan5
Korea (South)5
New Zealand5
Taiwan5

If your country is not listed, it does not means we do not deliver to your country, we are just constantly updating this list so please do continue to visit the site. If you are interested in our products, kindly drop us an email at location@thebluebottle.com and we will make special arrangement for you.

Other Information:
Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.

DELIVERY TYPE

We currently only offer standard delivery to all countries. We aim to deliver all products within the mentioned delivery date. Our couriers typically deliver Monday to Friday. Please note Saturdays and Sundays are not classed as working days for delivery. However, sometimes during sale periods or other peak periods, deliveries may take longer. If you have not received your delivery within two working days from the mention delivery time, please contact our Customer Services department.

ESTIMATED DELIVERY TIME

We do delivery from Monday to Friday. Standard delivery to the Northern Ireland, the Highlands and Islands and AB postcodes will take longer time to arrive. We aim to deliver within the additional four working days to Northern Ireland and seven working days to the Highlands and Islands for all orders placed before 12pm. During busy periods, please allow up to seven working days for delivery to Northern Ireland and ten working days for delivery to the Highlands and Islands.

On the day of delivery, our couriers will also message you to advise an approximate time frame when they will be delivering your order. A signature will be requested on delivery for standard day deliveries. If you are not around when our couriers first try to deliver and they cannot find a safe location to leave the package, they will leave a card, take your order back and then attempt to delivery 2 more times on the following working days. Please follow the instructions on the card left by the courier to re-arrange delivery. If you would like to specify a safe place or a particular neighbor for your parcel to be left with, kindly acknowledge our couriers.

Public Holidays in your countries (if applicable): please allow an extra working day for all deliveries after the named holiday.

DELIVERY ADDRESS

Please note: we are unable to change a residential delivery address to a business delivery address once the order has been despatched.

DELIVERY PROMOTION

  1. By taking advantage of the Free Delivery offer (the "Promotion") you agree to these terms and conditions.

  2. The Promotion entitles international customers to free standard delivery on all orders of €150 or over made in a single transaction online at www.thebluebottle.com. The discount will be applied automatically at the checkout page.

  3. The Promotion is open to all international customers.

  4. The Promotion applies to the standard delivery service available for all countries to which Bluebottle currently deliver and cannot be used in conjunction with any other offer. See thebluebottle.com for the full list of delivery destinations.

  5. Bluebottle reserves the right to:
    1. cancel this Promotion
    2. refuse any individual to participate in the Promotion
    3. decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed
    4. amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers).

TRACK YOUR ORDER

For all international standard deliveries, please go to www.fedex.com and use the tracking number provided in your despatch email or text message or click the link in your despatch email. Please allow 24 hours from receipt of the email before tracking your order.

Having trouble tracking your order? We will check your order status and give you an update.

Email us at customerservice@thebluebottle.com with the date your order was placed, your reference number for each order, your full name, billing address and phone number. Please allow 2 working days before querying your order.

Alternative, you can use MSN or Skype to talk to our officer-in-charge. MSN / Skype - customerservice@thebluebottle.com